4

Been going here for 2 years. No bs like you get at every jiffy lube. Went in for an inspection and oil change. While they worked on the oil and inspection I was just thinking I needed new air filters. It had been quite some time since I replaced them. What did they recommend. Air filters. Simple, honest. What else do you need?

1

I went for my state inspection and was told I needed to replace 2 tires in order to pass. I confirmed with the employee that this was all I needed to do. Replaced tires and returned 4 days later. Was then told I needed to replace my brake pads and back windshield brake light because there was "water in it". Replaced brake pads and passed inspection at another location - there was no water in my brake light.

1

Been going to them for years and the last three years have been horrible experiences. Took my diesel truck in for safety inspection and the tech came back to say he couldn’t pass me because I had no muffler on my truck. Well after me hitting the throttle and showing him how quiet my truck was he looked again to see there in fact was a muffler. All he could say was it was small and he couldn't see it. This is only one of the times having a discussion with him about one of my four vehicles I have taken to them for inspections. Needless to say this was last straw and I will be taking my business somewhere else. Thank you for the wake up call.

Thank you for the feedback. That’s not the experience we want you to have with us. Please reach out to us at 469-767-6777 so we can get more information on the service date and get the issue resolved.

- McKinney Oil Xchange
5

5

Get you in and out pretty quickly

Thank you for the feedback. We greatly appreciate your business and support.

- McKinney Oil Xchange
5

Very quick and friendly

Thank you Steven for the great feedback.

- McKinney Oil Xchange
1

What a shame! My friend went for an oil change. They completely overfilled her car with oil. Her husband found the error. She returned and asked if they would please rectify the situation - drain some of the oil. The workers then were combative and defensive as well as rude. The manager wanted to charge her for ANOTHER oil change! Women beware!

Thank you for the feedback. That’s not the experience we want your friend to have with us. Obviously there is some misunderstanding that happened. Please let her reach out to us at 469-767-6777 so we can review the cameras and figure out exactly what happened to get the issue resolved.

- McKinney Oil Xchange
5

5

5

Thank you Laura for the feedbacks we greatly appreciate your business and support.

- McKinney Oil Xchange