What a shame! My friend went for an oil change. They completely overfilled her car with oil. Her husband found the error. She returned and asked if they would please rectify the situation - drain some of the oil. The workers then were combative and defensive as well as rude. The manager wanted to charge her for ANOTHER oil change! Women beware!
Thank you for the feedback. That’s not the experience we want your friend to have with us. Obviously there is some misunderstanding that happened. Please let her reach out to us at 469-767-6777 so we can review the cameras and figure out exactly what happened to get the issue resolved.
- McKinney Oil Xchange