I have been taking my vehicles there for a bit, but no more. This last time they tried to tell me my transmission fluid needed to be done, and I had just had it done by NTB 2 weeks prior (I took it back to NTB and verified it was OK - translucent). Also charged me $50 for a tire rotation. NTB is $19.99. Also have paid $40 for a $12 filter. Not worth the convenience.