5

When they say 15 min oil change they ment it as a maybe! I was all sorted in 10 mins max didnt even have time to get comfortable. If you are in a hurry this place is where you need to be for an oil change.

1

Pricey, didn't do satisfactory job! Went into get the car checked for squeaky noise and engine bouncy feeling....they focused and sold me on coolant radiator flush for $99 and when I mentioned again main reason for the visit he said he'll test drive only to be called by receptionist saying my work is done....when I asked what they found she said they couldn't figure it out......and gave another of their mechanic's add/ref on sticky note! $49 for oil change.....will never go there again. Response: Thanks for clarification. Your mechanic didn't mention it at all when he called me out to show the coolant issue. I asked him clearly not to change coolant or do work until I know all the immediate issues and estimate repair costs for all. I was shocked to see he replenished and changed oil, instead. I would have got this work done with squeaky noise (still) issue all together at one place with good deal.....very bad!

Thank you for the feedback, we are sorry we didn’t meet your expectations. We don’t do any mechanical repairs at the shop, that’s the reason we couldn’t diagnose the problem for you. The tech tried checking it but couldn’t see anything. The oil change price that is for 6.5 quarts of oil. Please reach out to us at 469-767-6777 with any concerns.

- McKinney Oil Xchange
2

Been going here for years - not happy with my last visit. They said they would air up my tires (my sensor said tire was low), they never did. Sensor is still on. Not to mention they tried to sell me something I did not clearly need. Staff member was a little "snarky" when I declined the additional work. I wont be coming back.

Thank you for the feedback. That’s not the experience we want you to have with us. Please reach out to us at 469-767-6777 so we can get more information and make it up to you.

- McKinney Oil Xchange
5

Fast and trustworthy. I love having my car serviced here. My only feedback would be for the front desk to pay more attention when communicating requested services. The last two times I went in I asked for the blend but they did full synthetic. Both times I had to ask them to reduce the cost, which they did, but it could've saved money on their end if the proper service was communicated. I lucked out both times with better service than I paid for but that certainly was not the intent. I appreciate you making it right! We definitely refer friends here!

1

Not a great experience. Staff isn’t that friendly or accommodating.

Thank you for the feedback. That’s not the experience we want you to have with us. Please reach out to me at 469-767-6777 so I can get more information on the service date.

- McKinney Oil Xchange
5

I love this place so much. Everyone here is super nice and they truly care about their customers. Thank you McKinney Oil Xchange.

5

Good work, fair price, nice and professional employees, I will come back in the future .

5

This was literally the fastest shop I've been to, they finished my oil change in exactly 10 mins.

5

I decided to stop by 2 weeks ago for a quick oil change Customer service was great and the workers were very polite One of the workers even washed my windshield how great is that ?! A Young man informed me about certain issues going on with my vehicle and took care of it all in under 20 minutes !! I will definitely recommend this shop and come back for my next oil change

We’re glad we met your expectations. Thank you for the great feedback!

- McKinney Oil Xchange
1

just so expensive.I was not ask price before I do oil change here.and late they change me near 80 dollars.just for oil change.at lest 30 dollars more than others.So I think u need ask price before do that.

Tie thank you for your review. Our prices reflect genuine Pennzoil oil that we carry. We do not use recycled or cheaper quality oil. Thank you again and have a wonderful day.

- McKinney Oil Xchange