Specifically stated oil change only on my Maxima. Spent my hot air stating my tires and everything else are fine because I keep a close watch. I hear the guy in charge turn around and say tires and washer fluid. I assumed that was to not do them. After it's too late, my tires are being checked. So I went in with all 4 tires perfectly at 34 PSI with nitrous and I leave out with back with only the back 2 tires having air added to my nitrous showing 37 PSI. 2 fronts 34 and 2 back 37. Time to go back to Nissan and have the air bled out and all 4 matched again. Honestly, I love being able to get a quick oil and filter change, but for some reason in my 30 years of experience with the quick places is they always insist on checking other things even if you tell them not to. Next time I will pay for the oil and filter change while walking around my car like a security guard and reiterating oil and filter change ONLY PLEASE. I use bug washer fluid that was diluted and my valve caps were not completely tightened. I'm a car guy who cross-rotates his tires, etc. Please honor your customers wishes. Oil change and filter only. I will now put a label on my washer fluid cap. Next time I will get out and place labels on my tire valve stem caps. What else can I do? Oil and filter change only. Charge me for the 10-point inspection then, but honor your customer's request when they maintain and know their car better than anyone, please. Oil and filter change only means if you go beyond that, you're wasting time for your customer by touching unnecessary areas. Defeats the purpose of going to a quick change place. Updated - I would think there would be more liability with doing things that people request to not have done or while only putting air in the back tires, but not the front... just being honest. I watch my tires everyday on my dash. I went in with all tires a match and came out with both rear tires now 3 PSI more than the fronts. It's exactly why the first things I said was oil and filter change and nothing else, with an added please. Chosing your shop for my oil change cost me time to fix the air pressure on my nitrous inflates tires. I'm not mad enough to not return, I just am trying to help your business hold happy valuable customers.
Thank you Steve for the feedback. The full service includes checking all fluids, filters and tire pressure. The reason we do that is to inform the customer of any issues and to mention it on the receipt for liability reasons. We will note your account that you only need the oil and filter changed. For any questions please feel free to contact us at 469-767-6777. Thank you
- McKinney Oil Xchange